The rapid spread of ATMs
A)dramatically reduced employment of bank tellers, and demand remains low because ATMs serve the same functions as bank tellers.
B)has resulted in the closure of many bank branches and led to a long-term decline in employment of bank tellers.
C)reduced the demand for bank tellers initially, but eventually tellers took on tasks that ATMs are not suited to handle.
D)has had no discernible impact on the demand for bank tellers.

Question

Quizplus · Accepted Answer

The rapid spread of ATMs initially reduced the demand for bank tellers for routine tasks like cash withdrawals. However, this shift allowed tellers to focus on more complex customer service tasks and sales of financial products, roles that ATMs cannot fulfill. Thus, while the demand for tellers for traditional tasks decreased, their role evolved to include responsibilities that ATMs are not equipped to handle.

The Rapid Spread of ATMs