To make your message more courteous, you should eliminate unnecessary words and repetitious ideas.
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Q1: You should try to proofread a document
Q2: Which is a one- or two-page account
Q3: Which sentence is in the active voice?
A)
Q4: The sentence that contains the main idea
Q6: Because e-mail messages are a type of
Q7: The active voice is more direct and
Q8: When you are preparing to write, which
Q9: Which is an example of a positive
Q10: The _ approach is appropriate for positive
Q11: Your writing should be correct and factual;
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