The active voice is more direct and concise, so you should use it most of the time.
Correct Answer:
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Q2: Which is a one- or two-page account
Q3: Which sentence is in the active voice?
A)
Q4: The sentence that contains the main idea
Q5: To make your message more courteous, you
Q6: Because e-mail messages are a type of
Q8: When you are preparing to write, which
Q9: Which is an example of a positive
Q10: The _ approach is appropriate for positive
Q11: Your writing should be correct and factual;
Q12: A letter with open punctuation includes
A) a
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