Question 1

Antonio is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance,dental and vision plans,and life and disability.This type of "cafeteria" plan is called a ________ benefits plan.

Accepted Answer

A flexible benefits plan, also known as a cafeteria plan, allows employees to choose from a menu of benefits, selecting only those benefits that they value or need the most. This gives employees more control and customization over their benefits package.

Question 2

Demitrius is scheduled for a 360-degree performance review at UPS.What advantage can he and the company gain from this review?

Accepted Answer

Demitrius and the company can gain valuable feedback from multiple perspectives through a 360-degree performance review. This can provide a more comprehensive understanding of Demitrius's strengths and areas for improvement, which can be used to improve his performance and career development. It also helps UPS to have a better understanding of the employee's performance from colleagues, managers, and customers, rather than just relying on one person's evaluation.

Question 3

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours.Which flexible work plan would be ideal for her situation?

Accepted Answer

Flextime would be the best choice for Kate as it allows her to vary her starting and ending time to better accommodate her children's school hours. This would give her the flexibility she needs to manage her work and family responsibilities. A compressed workweek may require her to work longer hours in a day, which may not be suitable for her family situation, while job sharing and telecommuting may not provide the flexibility she needs with her schedule.

Question 4

Which of the following is often a negative result of downsizing?

Accepted Answer

Downsizing often leads to a decrease in employee morale as employees are often laid off or given more responsibilities without additional compensation or support. While the other options could potentially be negative results of downsizing, A is the most commonly reported and understood consequence.

Question 5

All of the following employee benefits are required by law with the exception of ________.

Accepted Answer

While many countries have laws requiring some form of health insurance coverage, there is currently no federal law in the United States that requires employers to provide health insurance to employees. Some employers may choose to offer health insurance as a benefit to attract and retain talent, but it is not a legally mandated benefit. Workers' compensation, unemployment insurance, and Canada Pension Plan are all examples of legally required employee benefits in Canada.

Question 6

Gain sharing is an employee benefit that provides ________.

Accepted Answer

Gain sharing is a system in which bonuses are given to employees based on the achievement of specific performance goals, such as reaching a certain level of productivity or reducing waste. The aim of gain sharing is to incentivize employees to work together to improve their performance, leading to increased profitability for the company.

Question 7

Hailey manages the finance department at her company,and she discovers that one of her employees is performing poorly and letting coworkers pick up the slack.Hailey knows that resentment is building,so after an initial write-up,she proceeds with a(n)________ of the employee.

Accepted Answer

Involuntary turnover refers to the termination of an employee's contract by the employer due to poor performance or misconduct. In this scenario, Hailey is taking action to address the poor performance of her employee and the impact it is having on the team, which may ultimately result in termination.

Question 8

Rose was recently let go from her position at an insurance agency as a result of downsizing.This is an example of:

Accepted Answer

The answer of Rose was recently let go from her...

Question 9

All of the following are examples of flexible working arrangements EXCEPT ________.

Accepted Answer

Paid time off, compressed workweeks, and job sharing plans are all examples of flexible working arrangements that allow for alternative work schedules. 401(k) plans, on the other hand, are a type of retirement savings plan and not a flexible working arrangement.

Question 10

Based on employee performance appraisals,managers make objective decisions about all of the following EXCEPT ________.

Accepted Answer

Employee performance appraisals do not typically inform decisions about corporate outsourcing. The other options (compensation, additional training needs, promotion) are commonly based on performance evaluations.

Question 11

Darren decided to change jobs.Before he left the company,he talked to someone in the human resources department about the reasons why he was leaving.Darren went through a(n)________ interview.

Accepted Answer

Darren went through an exit interview, which is a conversation between an employee leaving a company and someone in the human resources department to discuss the reasons for leaving and gather feedback.

Question 12

Robert is a middle manager for All Dogs Food Co.He has requested an evaluation by a panel to include coworkers,superiors,subordinates,and several of the company's clients.This type of evaluation is called a ________.

Accepted Answer

A 360-degree performance review involves gathering feedback about an employee's performance from a variety of sources such as colleagues, superiors, subordinates and even clients. This type of evaluation provides a well-rounded view of the employee's strengths and weaknesses and can help identify areas for improvement. A management development program is a broader term that refers to any type of training or development for managers. Professional Analysis, Inc. (PAI) is a specific company that provides employee assessment tools. Status performance appraisal is not a commonly used term in performance management.

Question 13

Jana's firm allows her to work four 10-hour days each week.This type of flexible work arrangement is known as:

Accepted Answer

Jana's work schedule of four 10-hour days each week is an example of a compressed workweek. This type of flexible work arrangement allows employees to work longer hours in fewer days, giving them an extra day off each week. Job sharing involves two or more employees sharing one full-time job, telecommuting involves working remotely from home or another location, and flextime allows employees to choose their own work schedules within certain parameters. None of these options accurately describe Jana's work arrangement.

Question 14

Most companies base their compensation policies on all of the following factors EXCEPT ________.

Accepted Answer

Most companies do not base their compensation policies on worker's previous salary. This can lead to pay inequities and discrimination, as previous salaries may have been influenced by bias or unequal opportunities. Instead, companies typically consider factors such as the cost of living, worker productivity, and government legislation when determining compensation policies.

Question 15

Which of the following is NOT a trend in employee benefits?

Accepted Answer

Employers are generally shifting more health care costs to employees, not paying a greater percentage.

Question 16

Joanne performed substantially better than her supervisor had expected on predetermined department goals.Because of her surpassed productivity,she received an extra $1,500 at the end of the year.Joanne was ________.

Accepted Answer

Joanne received a gain-sharing bonus, which is a type of incentive compensation that rewards employees for exceeding performance goals. She did not receive a salary increase or overtime pay, and there is no indication that her bonus was based on specialized knowledge or skills.

Question 17

Chaya's firm allows her to complete most of her work tasks from her home.Which flexible work plan is Chaya using?

Accepted Answer

Chaya's ability to complete most of her work tasks from home indicates that she is a telecommuter, which means she works remotely via technology. The other options – job sharing program, compressed workweek, and flextime – do not necessarily involve working from home or remotely.

Question 18

Which of the following is a concern about performance appraisals?

Accepted Answer

The concern about performance appraisals is that they may be skewed in favour of a single manager's subjective opinion, as personal biases, stereotypes, and other factors may influence the appraisal process. The other options are not valid concerns about performance appraisals.

Question 19

Omar,an electrician for Quality Builders,is paid $35 for each hour he works during the day.After 5 p.m.and on weekends,he is paid the overtime rate of one and one-half times the regular hourly rate.Omar is paid a ________.

Accepted Answer

Omar is paid a wage, which is a fixed amount per hour worked.

Question 20

Antonio is paid $55,000 per year as a research analyst.This type of compensation is called a(n)________.

Accepted Answer

Antonio is being paid a fixed amount per year, which is the definition of a salary. Employee benefits are additional forms of compensation (such as healthcare, retirement plans, etc.), time wage refers to being paid a specific amount per hour worked, and wage is typically used to refer to hourly pay rather than an annual salary.

Quiz 8: Human Resource Management: From Recruitment to Labour Relations