Tony has recently been hired as a salesperson by a logistics company. The company divides its clients into different markets based on the requirements of each market. Tony has been asked to work exclusively with emerging entrepreneurs. To understand his clients' purchasing behavior and build long-term relationships with them, Tony has to improve his _____.
A) propositional knowledge
B) inventory knowledge
C) customer knowledge
D) technology knowledge
E) promotion knowledge

Question

Quizplus · Accepted Answer

To understand his clients' purchasing behavior and build long-term relationships with them, Tony needs to improve his customer knowledge. This involves understanding the needs, preferences, and behaviors of his clients, which in this case are emerging entrepreneurs.

Tony Has Recently Been Hired as a Salesperson by a Logistics