In the context of training customer personnel, a salesperson should:
A) leave the coordination of the training to the training experts.
B) not use customer training to gain a competitive advantage.
C) offer to provide training at an additional cost.
D) not offer training unless it is mentioned in the service contract.
E) schedule the training sessions as conveniently as possible for the customer.

Question

Quizplus · Accepted Answer

Scheduling training sessions conveniently for the customer ensures that the training is effective and customer satisfaction is maximized, which can lead to better business relationships and potential competitive advantage.

In the Context of Training Customer Personnel, a Salesperson Should