In an organization, _____ results customer responsiveness and resource effectiveness that leads to competitive advantage.
A)high employee turnover
B)quality improvement
C)role negotiation
D)micromanagement

Question

Quizplus · Accepted Answer

Quality improvement in an organization leads to increased customer responsiveness and resource effectiveness, which are key factors in achieving a competitive advantage. High employee turnover, role negotiation, and micromanagement typically do not directly result in competitive advantage and can often have negative impacts on an organization's performance.

In an Organization, _____ Results Customer Responsiveness and Resource Effectiveness