Which of the following statements is true of total quality in organizations?
A)It has direct effects on the behavior of employees at all levels in an organization.
B)It is the transformation or modification of an organization and/or its stakeholders.
C)It emphasizes the formation of self-managed teams within an organization.
D)It increases the process time for a business.

Question

Quizplus · Accepted Answer

Total quality management involves all employees in the organization and affects their behavior by promoting a culture of continuous improvement and customer satisfaction.

Which of the Following Statements Is True of Total Quality