According to Herzberg's study, _____.
A) human needs can be ranked in a hierarchy
B) hygiene factors are such things as pay and benefits
C) satisfiers are what people take for granted about their jobs
D) workers view the fairness of their pay in relationship to that of comparable coworkers

Question

Quizplus · Accepted Answer

Herzberg's two-factor theory distinguishes between hygiene factors (such as pay and benefits, which if absent can cause dissatisfaction) and motivators (factors that can lead to satisfaction but their absence doesn't necessarily cause dissatisfaction).

According to Herzberg's Study, _____