Showing through non-evaluative verbal responses that you have listened to what the employee has stated is:
A) acknowledging.
B) attending.
C) summarizing.
D) confirming.

Question

Quizplus · Accepted Answer

Acknowledging involves showing through responses that you have heard and understood what someone has said, without necessarily evaluating or judging the content of their message.

Showing Through Non-Evaluative Verbal Responses That You Have Listened to What