As the Shift Supervisor at a Car Wash, Jacob Is

As the shift supervisor at a car wash, Jacob is bossy, arrogant, and insensitive to the needs of his subordinates. He is unable to delegate any tasks to the other employees. He will more than likely never be a middle or top manager because he:

A) is a management laggard
B) is a derailer
C) does not understand the importance of synergy
D) is not a hands-on doer
E) is a non-arriver