Which of the following statements about the balanced scorecard approach to control is true?
A)The customer perspective is the most important in the control process.
B)The company's analysis of its controllable environment is most important to the company's success.
C)The innovation and learning perspective is the most important in the control process.
D)The company's analysis of its noncontrollable environment is most important to the company's success.
E)All of the perspectives examined by the balanced scorecard approach are of equal importance to a company's success.

Question

Quizplus · Accepted Answer

The balanced scorecard approach emphasizes that all perspectives (financial, customer, internal business processes, and innovation and learning) are equally important for a company's success.

Which of the Following Statements About the Balanced Scorecard Approach