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McDonald's 600-Page Operations and Training Manual (That Specifies Everything from Where

Question 31

Multiple Choice

McDonald's 600-page operations and training manual (that specifies everything from where sauces should be placed on buns to how thick pickle slices should be) would be of interest to sociologists studying


A) oligarchy.
B) expert authority.
C) the informal dimensions of organizations.
D) the formal dimensions of organizations.

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