The receptionist's directly connected laser printer is printing blank sheets. The technician assigned to the trouble ticket has replaced the toner. However, blank pages continue to print from the receptionist's PC.
Which of the following steps should be performed next?
A) Print a test print from the printer's console.
B) Remove the fuser unit and clean the fuser rollers.
C) Flip the paper over in the paper tray.
D) Redirect the print to the primary LPT port.

Question

Quizplus · Accepted Answer

Printing a test page directly from the printer's console can help determine if the issue is with the printer itself or if it's related to the connection between the PC and the printer. If the test page prints correctly, the problem likely lies in the communication between the PC and the printer, not the printer hardware.

The Receptionist's Directly Connected Laser Printer Is Printing Blank Sheets