You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page.
Which of the following should you do to resolve this issue? (Select TWO.)
A) Replace the toner cartridge.
B) Change the image drum.
C) Replace the fuser assembly.
D) Run the head cleaning utility.
E) Manually clean the print nozzles.
F) Clean the dot matrix print head.

Question

You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page. 
Which of the following should you do to resolve this issue? (Select TWO.)
A) Replace the toner cartridge.
B) Change the image drum.
C) Replace the fuser assembly.
D) Run the head cleaning utility.
E) Manually clean the print nozzles.
F) Clean the dot matrix print head.

Quizplus · Accepted Answer

The issue described is indicative of clogged print nozzles or a dirty print head, common in inkjet printers. Running the head cleaning utility (D) is a software-based approach to solve this problem by forcing ink through the nozzles to unclog them. Manually cleaning the print nozzles (E) is a more direct, hardware-focused method, involving physically cleaning the nozzles or print head to remove any blockages.

You Have Been Tasked with Performing Routine Maintenance on an Inkjet