The complainer in a bureaucratic system is a covert warrior who complains to others both inside and outside of the agency.

Question

Quizplus · Accepted Answer

In a bureaucratic system, the term "complainer" does not specifically refer to a "covert warrior" who complains both inside and outside of the agency. Complaints in such systems can come from various sources and do not necessarily involve covert or strategic actions against the agency.

The Complainer in a Bureaucratic System Is a Covert Warrior