Alyssa wants to become a better listener in the workplace.Which of the following is the best technique she can do to improve her listening skills?

Question

Quizplus · Accepted Answer

Rephrasing and summarizing the speaker's message in one's own words are effective techniques for improving listening skills. This approach shows the speaker that their message is being heard and understood, and also helps the listener to remember and retain the information. A is not correct because maintaining direct eye contact actually shows attentiveness and respect. B is not correct because interrupting the speaker can be disrespectful and disrupt the flow of the conversation. D is not correct because asking questions can help clarify the message and show interest in understanding the topic.

Alyssa Wants to Become a Better Listener in the Workplace