Oral messages are usually more expressive and more meaningful to receivers than written goodwill messages.
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Q26: We apologize for any inconvenience this may
Q27: A business letter is a better channel
Q28: Avoid using words such as regret,inconvenience,and misunderstanding
Q29: It gives me great pleasure to extend
Q30: Goodwill messages(those expressing thanks,recognition,or sympathy)are often more
Q32: A phone call or face-to-face visit is
Q33: Allison has used a bulleted list,ample amounts
Q34: The following sentence could serve as an
Q35: During the third phase of the 3-x-3
Q36: Commercial,preprinted sympathy cards are the most effective
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