A phone call or face-to-face visit is a better channel choice than e-mail when you need to ________.
A)convey enthusiasm,warmth,or another emotion
B)smooth over disagreements
C)provide context
D)All of these choices.

Question

Quizplus · Accepted Answer

A phone call or face-to-face visit allows for greater emotional expression and provides the opportunity to smooth over disagreements by using tone and body language. It also allows for context to be provided in real-time. Therefore, all of the given choices are best suited for phone or face-to-face communication.

A Phone Call or Face-To-Face Visit Is a Better Channel