It's not necessary to respond when you receive a written congratulatory note.
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Q20: Business letters are preferred over e-mail when
Q21: Business letters are less likely than electronic
Q22: Businesses and professionals can take individuals to
Q23: The majority of your writing on the
Q24: Of the following questions,which one should you
Q26: We apologize for any inconvenience this may
Q27: A business letter is a better channel
Q28: Avoid using words such as regret,inconvenience,and misunderstanding
Q29: It gives me great pleasure to extend
Q30: Goodwill messages(those expressing thanks,recognition,or sympathy)are often more
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