Of the following questions,which one should you ask yourself first as you begin to prepare a message?
A) What channel should I use?
B) How can I impress my reader?
C) Do I really need to write this e-mail,memo,or letter?
D) How can I save my reader's time?
Correct Answer:
Verified
Q19: Phone calls and e-mail messages are usually
Q20: Business letters are preferred over e-mail when
Q21: Business letters are less likely than electronic
Q22: Businesses and professionals can take individuals to
Q23: The majority of your writing on the
Q25: It's not necessary to respond when you
Q26: We apologize for any inconvenience this may
Q27: A business letter is a better channel
Q28: Avoid using words such as regret,inconvenience,and misunderstanding
Q29: It gives me great pleasure to extend
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