The opening of a direct claim letter should ________.
A)explain the problem in detail and justify your request
B)express anger to show the reader that you are serious
C)open with a clear statement of the problem or with the action you want the receiver to take
D)remain vague to allow the reader to decide on a remedy for the problem

Question

Quizplus · Accepted Answer

Opening with a clear statement of the problem or with the action you want the receiver to take is the most effective way to get their attention and show that you are serious about the matter. This sets the tone for the rest of the letter and helps the reader understand the purpose of your communication. Option A is not necessary as the details can be included later in the letter. Option B may come across as aggressive and potentially harm the relationship with the reader. Option D is not recommended as it may create confusion or allow for misinterpretation of the problem.

The Opening of a Direct Claim Letter Should ________