Which of the following is the best opening for a straightforward claim letter?
A)I have been a loyal customer of Bennigan's for many years.
B)Please credit my Visa account for $36,the amount I was overcharged on November 8.
C)I was extremely disappointed to be overcharged on my dinner bill.
D)I will not be returning to Bennigan's unless you credit my Visa account immediately.

Question

Which of the following is the best opening for a straightforward claim letter?
A)I have been a loyal customer of Bennigan's for many years.
B)Please credit my Visa account for $36,the amount I was overcharged on November 8.
C)I was extremely disappointed to be overcharged on my dinner bill.
D)​I will not be returning to Bennigan's unless you credit my Visa account immediately.

Quizplus · Accepted Answer

Option B clearly states the reason for the letter and the specific action required without unnecessary details or emotions.

Which of the Following Is the Best Opening for a Straightforward