Which of the following is the best closing for an adjustment message?
A)We apologize for any inconvenience this has caused.
B)We are deeply sorry for this unfortunate event.
C)We hope that this refund check proves our commitment to providing excellent customer service.
D)If you have any questions,please do not hesitate to call.

Question

Quizplus · Accepted Answer

Choice C not only apologizes for the issue but also offers a solution in the form of a refund check, demonstrating a commitment to customer service. Additionally, it does not require any further action from the recipient and does not invite them to make a call to the company, which could potentially lead to further frustration or inconvenience.

Which of the Following Is the Best Closing for an Adjustment