Following up on bad news in writing is important to _________.
A)promote good relations
B)formally confirm follow-up procedures
C)establish a record of the incident
D)achieve all of these purposes

Question

Quizplus · Accepted Answer

Following up on bad news in writing is important to promote good relations by showing that you are taking the situation seriously and are committed to finding a solution. It also helps to formally confirm follow-up procedures to ensure that everyone is on the same page and understands what actions will be taken next. Moreover, it establishes a record of the incident for future reference, which can be helpful in case of legal or regulatory issues. Therefore, achieving all of these purposes is the best choice.

Following Up on Bad News in Writing Is Important to _________