A Windows computer stopped printing to a directly connected printer, and the technician suspects a service may be at fault.
Which of the following steps can the technician take to verify her suspicion?
A) Use Device Manager to verify the printer is properly recognized.
B) Use services.msc to disable the Spooler service.
C) Use the Services Console to stop and start the Spooler service.
D) Use File Explorer to erase all print jobs in the print queue.

Question

A Windows computer stopped printing to a directly connected printer, and the technician suspects a service may be at fault.  
Which of the following steps can the technician take to verify her suspicion?
A) Use Device Manager to verify the printer is properly recognized.
B) Use services.msc to disable the Spooler service.
C) Use the Services Console to stop and start the Spooler service.
D) Use File Explorer to erase all print jobs in the print queue.

Quizplus · Accepted Answer

Restarting the Spooler service using the Services Console can help resolve issues related to printing, as it manages print jobs and communication between the computer and printer.

A Windows Computer Stopped Printing to a Directly Connected Printer