A technician is troubleshooting a Windows system in which an application works properly when the computer is booted in Safe Mode, but does not function when Windows is loaded normally.
Which of the following is the most likely reason for this issue?
A) The pagefile.sys file is missing or corrupt.
B) The application is corrupt or missing.
C) Windows does not have a file association for the application.
D) The operating system or driver is causing the issue.

Question

A technician is troubleshooting a Windows system in which an application works properly when the computer is booted in Safe Mode, but does not function when Windows is loaded normally.  
Which of the following is the most likely reason for this issue?
A) The pagefile.sys file is missing or corrupt.
B) The application is corrupt or missing.
C) Windows does not have a file association for the application.
D) The operating system or driver is causing the issue.

Quizplus · Accepted Answer

In Safe Mode, Windows loads with a minimal set of drivers and services. If the application works in Safe Mode but not in normal mode, it suggests that a driver or service that is not loaded in Safe Mode is causing the issue.

A Technician Is Troubleshooting a Windows System in Which an Application