Question 1

The process of sending bills electronically, instead of mailing paper bills or statements to customers, is referred to as bill ____.
A) connectivity
B) interactivity
C) presentment
D) immediacy

Accepted Answer

Bill presentment refers to the process of delivering bills or statements electronically to customers, rather than through traditional mail. This can save time and money for both businesses and customers. Choices A, B, and D are not directly related to the process of sending bills electronically.

Question 2

A bank that offers online banking in addition to services offered at physical banks is called a ____.
A) brick-and-click bank
B) brick-and-mortar bank
C) brick-and-drive bank
D) brick-and-check bank

Accepted Answer

A bank that offers online banking in addition to services offered at physical banks is called a brick-and-click bank. The term "brick-and-click" refers to businesses that have both brick-and-mortar (physical) locations and online (click) presence.

Question 3

An agency that offers accreditation for health-oriented websites is ____.
A) PCPFS
B) CAPHIS
C) Cancer.gov
D) URAC

Accepted Answer

URAC (Utilization Review Accreditation Commission) offers accreditation for health-oriented websites.

Question 4

Audio or video that can be viewed in a web browser without downloading it is ____ media.
A) anonymous
B) streaming
C) sticky
D) general

Accepted Answer

Streaming media refers to audio or video content that can be played in real-time on a computer or mobile device without fully downloading the file. This type of media is often used on websites to provide users with immediate access to content without the need for extensive buffering or wait times.

Question 5

Your primary source of health, diet, and fitness information should be _____.
A) Discovery Health
B) WebMD
C) your doctor
D) MayoClinic

Accepted Answer

Your doctor is the best source of personalized health, diet, and fitness information as they have access to your medical history and can provide tailored advice and recommendations based on your individual needs and circumstances. Online sources like Discovery Health, WebMD, and MayoClinic can be helpful for general information, but should not replace medical advice from a healthcare professional.

Question 6

The ____ website offers free streaming online and prerecorded conferences and speeches on numerous topics by industry experts.
A) Moodle
B) NPR
C) MOOC
D) TED

Accepted Answer

The TED website offers free streaming of conferences and speeches on a wide range of topics by experts in various industries. Moodle is a learning management system used by educational institutions, NPR is a radio broadcasting network, and MOOC (Massive Open Online Course) refers to online courses offered by educational institutions. None of these options offer free streaming of conferences and speeches on various topics.

Question 7

Some industry portals create a ____ exchange by aggregating information about a specific industry and providing a marketspace where businesses can buy from and sell to each other.
A) B2C
B) C2C
C) B2B
D) C2B

Accepted Answer

The question is referring to a marketspace for businesses to buy and sell from each other, which is commonly known as B2B or business-to-business exchange.

Question 8

The ____ website provides useful information on steps to take to protect yourself and correct your credit records if you are a victim of identity theft.
A) U.S. Federal Trade Commission (FTC)
B) eBay
C) Kiplinger
D) CardRatings.com

Accepted Answer

The U.S. Federal Trade Commission (FTC) is the government agency responsible for protecting consumers from fraudulent activities, including identity theft. Their website provides comprehensive information on steps to take if you are a victim of identity theft, from filing a report with the police to correcting errors in your credit report. This is the most reliable source for information on this topic.

Question 9

____ is an example of a website that provides investors with current market information and stock quotes.
A) TransUnion
B) Morningstar
C) WorldWideLearn
D) Experian

Accepted Answer

Morningstar is a website that provides investors with up-to-date market information and stock quotes. TransUnion and Experian are credit reporting agencies, and WorldWideLearn is a directory of online courses and educational programs.

Question 10

A business that conducts transactions primarily in person at a physical location, over the phone, or using paper-based transactions is a ____ business.
A) brick-and-click
B) brick-and-tile
C) brick-and-mortar
D) brick-and-concrete

Accepted Answer

"Brick-and-mortar" refers to businesses that have a physical presence, such as a store or office, where customers can go to conduct transactions in person. The other options, "brick-and-click," "brick-and-tile," and "brick-and-concrete," are not commonly used terms to describe businesses.

Question 11

____ offer the visitor a broad range of content.
A) Personal portals
B) General consumer portals
C) Horizontal portals
D) Industry portals

Accepted Answer

The answer of ____ offer the visitor a broad range...

Question 12

Interactive features help make any type of website ____ and more interesting.
A) stickier
B) hyperlocal
C) authoritative
D) vortal

Accepted Answer

Interactive features help engage users and encourage them to spend more time on a website, making it "stickier." This can include anything from quizzes and polls to games and user-generated content.

Question 13

The ____ shortcut is used to return a search results list that contains webpages with a definition for a specific word or phrase.
A) definition:
B) define:
C) #reference
D) #define

Accepted Answer

The "define:" shortcut is used to return a search results list that contains webpages with a definition for a specific word or phrase.

Question 14

Wildcard searches use characters such as * or ____ to replace letters.
A) ^
B) #
C) (?)
D) >

Accepted Answer

The symbol "?" is used in many programming languages and search engines to represent a single unknown character.

Question 15

To access streaming media, your computer or device must have a sound card, speakers, and a(n) ____.
A) monitor tracker
B) TV tuner
C) media player
D) FTP client

Accepted Answer

To access streaming media, you need a media player that can decode and play the content. A sound card and speakers are also necessary for audio output, but a TV tuner and FTP client are not relevant to accessing streaming media.

Question 16

Many online route planners use ____ or your identified current location to identify your starting point.
A) FTP
B) MOOC
C) GPS
D) MMOG

Accepted Answer

GPS is a technology that is commonly used in online route planners to identify the user's current location or starting point. This allows for more accurate and efficient routing directions.

Question 17

MSN Bill Pay is an example of an e-business that offers ____.
A) bill payment services
B) freeware
C) shareware
D) peer-to-peer file-sharing

Accepted Answer

MSN Bill Pay offers bill payment services, allowing users to pay their bills electronically. The other options listed are not relevant to MSN Bill Pay's services.

Question 18

____ provides updated traffic reports that highlight routes with congestion, construction, or accidents that might cause delays.
A) Kiplinger
B) CAPHIS
C) URAC
D) NAVTEQ

Accepted Answer

NAVTEQ provides updated traffic reports that highlight routes with congestion, construction, or accidents that might cause delays. Kiplinger is a publisher of personal finance advice and business forecasts. CAPHIS is an association of health sciences librarians focused on consumer health information. URAC is a nonprofit organization focused on promoting healthcare quality through accreditation and education.

Question 19

A ____ portal, an example of which is shown in the accompanying figure, is specific to a certain geographic location and provides content about that area, written for and by local citizens.
A) Hyperlocal
B) Horizontal
C) Personal
D) General consumer

Accepted Answer

The portal described is specific to a certain geographic location and provides content written for and by local citizens, indicating a hyperlocal focus.

Question 20

Emerils is an example of a(n) ____ special-interest website.
A) entertainment
B) genealogy
C) food and cooking
D) parenting

Accepted Answer

Emerils is a website dedicated to food and cooking, specifically featuring recipes and content related to celebrity chef Emeril Lagasse.

Quiz 5: Getting More Out of the Internet

The process of sending bills electronically, instead of mailing paper bills or statements to customers, is referred to as bill ____.

A bank that offers online banking in addition to services offered at physical banks is called a ____.

An agency that offers accreditation for health-oriented websites is ____.

Audio or video that can be viewed in a web browser without downloading it is ____ media.

Your primary source of health, diet, and fitness information should be _____.

The ____ website offers free streaming online and prerecorded conferences and speeches on numerous topics by industry experts.

Some industry portals create a ____ exchange by aggregating information about a specific industry and providing a marketspace where businesses can buy from and sell to each other.

The ____ website provides useful information on steps to take to protect yourself and correct your credit records if you are a victim of identity theft.

____ is an example of a website that provides investors with current market information and stock quotes.

A business that conducts transactions primarily in person at a physical location, over the phone, or using paper-based transactions is a ____ business.

____ offer the visitor a broad range of content.

Interactive features help make any type of website ____ and more interesting.

The ____ shortcut is used to return a search results list that contains webpages with a definition for a specific word or phrase.

Wildcard searches use characters such as * or ____ to replace letters.

To access streaming media, your computer or device must have a sound card, speakers, and a(n) ____.

Many online route planners use ____ or your identified current location to identify your starting point.

MSN Bill Pay is an example of an e-business that offers ____.

____ provides updated traffic reports that highlight routes with congestion, construction, or accidents that might cause delays.

A ____ portal, an example of which is shown in the accompanying figure, is specific to a certain geographic location and provides content about that area, written for and by local citizens.

Emerils is an example of a(n) ____ special-interest website.