Question 1

Cite and explain the eight assertive rights that all people have.

Accepted Answer

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Question 2

Aggressive communication involves the speaker devaluing herself or himself completely.

Accepted Answer

Aggressive communication involves the speaker devaluing or belittling the other person or their ideas, feelings or opinions, not necessarily themselves.

Question 3

Define paraphrasing, reflective responding, clarification, interpretation, and summarization.

Accepted Answer

The answer of Define paraphrasing, reflective responding, clarification, interpretation, and...

Question 4

Explain the barriers to attentive listening that involve three aspects of communication.

Accepted Answer

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Question 5

Identify and explain a situation in which you would like to be more assertive. Describe, in a step by step manner, how you might go about remedying this situation using the assertiveness training approach.

Accepted Answer

The answer of Identify and explain a situation in which...

Question 6

Using the word "why" can be threatening and can put the burden of seeking out a solution on the individual to whom it is directed.

Accepted Answer

When someone asks "why," it can imply fault or blame, which can make the recipient defensive and less willing to find a solution. It's better to reframe the question in a more neutral, solution-focused way.

Question 7

Assertiveness involves expressing yourself without hurting others or stepping on their rights.

Accepted Answer

Assertiveness involves communicating your needs and feelings in a clear and respectful way, while also respecting the rights and feelings of others. It is not about being aggressive or hurting others.

Question 8

Describe various nonverbal behavior and communication methods you would maintain while working with people who have physical disabilities.

Accepted Answer

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Quiz 3: Using Micro Skills With Organizations and Communities