Question 1

Most organizations provide regular training and development programs for managers and employees.

Accepted Answer

Most organizations recognize the importance of training and developing their managers and employees to improve skills, enhance productivity, and stay competitive in the market. Therefore, they invest in regular training and development programs to meet the needs and expectations of their staff.

Question 2

Labor relations is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Accepted Answer

Labor relations refer to activities and interactions between management and labor unions, including collective bargaining, contract administration, and dispute resolution. The definition given in the statement is more closely related to human resource management.

Question 3

Assessment center procedures for selecting employees typically demonstrate low-content validity.

Accepted Answer

Assessment center procedures have high content validity as they are designed on the basis of job analysis and directly measure job-related competencies.

Question 4

The Labor-Management Relations Act prohibits the President of the United States from preventing or ending a strike, even if it endangers national security.

Accepted Answer

The Labor-Management Relations Act, also known as the Taft-Hartley Act, allows the President to intervene in strikes or potential strikes that could imperil the national health or safety, by obtaining a court injunction to prevent or end a strike for a period of 80 days.

Question 5

Miguel recently gave a great presentation. As his boss completes his annual performance evaluation, she keeps thinking about the presentation. She is committing recency error.

Accepted Answer

Recency error occurs when the evaluator focuses too much on the most recent events or behaviors and gives them more weight in the evaluation than they deserve. In this case, the boss is focusing on Miguel's recent presentation and potentially giving it more weight in the evaluation than his overall performance.

Question 6

Predictive validation uses logic and job analysis data to establish that the selection device measures the exact skills needed for successful job performance.

Accepted Answer

Predictive validation involves collecting data on applicants' scores on the selection device and their subsequent job performance. It does not solely rely on logic and job analysis data to establish a direct measure of skills needed for successful job performance, but rather on empirical evidence correlating selection scores with job performance outcomes.

Question 7

Enterprise resource planning (ERP) systems generally include capabilities for measuring and managing the internal supply of labor in ways that best fit the needs of the organization.

Accepted Answer

ERP systems often include modules for managing human resources, such as tracking employee information, managing payroll and benefits, and scheduling personnel. These capabilities help organizations effectively allocate and manage their internal supply of labor.

Question 8

Responsibility for HR activities is shared between the HR department and line managers.

Accepted Answer

HR activities are an integral part of the line manager's role as they are responsible for managing and leading their team effectively. However, the HR department provides support and guidance to line managers in areas such as recruitment, training, and performance management. Therefore, the responsibility for HR activities is shared between the HR department and line managers.

Question 9

Drug tests are becomingly increasingly popular as a selection technique.

Accepted Answer

Drug tests are being used more commonly by employers and other organizations as a way to screen candidates and employees for drug use.

Question 10

Union activities and management's behavior toward unions is heavily regulated.

Accepted Answer

The relationship between unions and management is governed by labor laws and regulations, including the National Labor Relations Act, which outlines the rights of employees to join unions and engage in collective bargaining, as well as restrictions on unfair labor practices by employers. Therefore, union activities and management's behavior toward unions are heavily regulated.

Question 11

Job descriptions contain duties, working conditions, tools, materials, and equipment used to perform the job.

Accepted Answer

Job descriptions typically include the duties and responsibilities of the job, as well as information about working conditions, tools and equipment used, and any necessary qualifications for the role.

Question 12

The effectiveness of the HR function does not have a substantial impact on the bottom-line performance of a firm.

Accepted Answer

The effectiveness of the HR function can have a significant impact on the bottom-line performance of a firm. HR is responsible for recruiting and developing employees, managing compensation and benefits, ensuring compliance with employment laws, and creating a positive workplace culture. A strong HR function can lead to better employee engagement, retention, and productivity, ultimately contributing to the overall success of the organization. Therefore, HR is critical to the bottom-line performance of a firm.

Question 13

Ranking differs from rating in that it compares each employee with a fixed standard rather than comparison with other employees.

Accepted Answer

Ranking involves comparing employees directly with one another to establish a hierarchy of employees, while rating involves assessing each employee against a fixed set of standards or criteria without direct comparison to others.

Question 14

When managers decide to pay the firm's administrative assistants above-average wages for the city in which the firm is located, they have made a wage-structure decision.

Accepted Answer

The answer of When managers decide to pay the firm's...

Question 15

Although employment-at-will has legal implications, its emergence as an issue is socially and politically driven.

Accepted Answer

Employment-at-will has legal implications, such as allowing employers to terminate an employee for any reason not protected by law. However, it is also a socially and politically driven issue as many advocate for greater protection for employees against unjust terminations.

Question 16

Executive orders require all organizations to actively pursue affirmative action.

Accepted Answer

Executive orders regarding affirmative action typically apply to federal contractors and agencies, not all organizations.

Question 17

As training programs are being developed, the manager should set specific and measurable goals specifying what participants are to learn.

Accepted Answer

It is recommended that training programs have specific and measurable goals set in place by the manager to ensure that participants are aware of what they are expected to learn. This helps to ensure that the training is effective and meets the needs of the organization.

Question 18

One advantage of internal recruiting is its ripple effect because more people get promoted.

Accepted Answer

The answer of One advantage of internal recruiting is its...

Question 19

The Americans with Disabilities Act applies to alcoholics, drug addicts, and AIDS patients.

Accepted Answer

The Americans with Disabilities Act (ADA) protects individuals with disabilities, including those who are alcoholics, drug addicts, and have AIDS.

Question 20

Salaries represent special compensation opportunities that are usually tied to performance.

Accepted Answer

Salaries are typically a set, predetermined amount of compensation for a specific job or position, rather than being tied to specific performance measures. Performance-based compensation may come in the form of bonuses or incentives, but not salaries.

Quiz 13: Managing Human Resources