Which of the following processes is used in social media monitoring?

Question

Quizplus · Accepted Answer

Social media monitoring involves tracking and analyzing online conversations and discussions on social media platforms. One of the processes used in social media monitoring is sentiment analysis, which involves using natural language processing (NLP) and machine learning tools to identify and categorize opinions, emotions, and attitudes expressed in social media posts and comments. This helps businesses and organizations to understand the perceptions and feedback of their customers and target audience, and to make informed decisions based on the insights derived from social media monitoring. Personal selling, cold calling, and crowdsourcing are not related to social media monitoring.

Which of the Following Processes Is Used in Social Media