Critical Thinking Questions Case 6-2 You are spending the summer as an intern at a prominent web design firm. Today, you are assigned to assist a designer with changes to a major B2C e-commerce client's website. During lunch, you and the designer discuss ways to add more interactivity to the client's website. You suggest that _______.
A) the client might consider adding live chat to its customer support operations
B) the designer add several animated GIFs to the website's pages to boost interactivity
C) a Flash movie splash page might be just the thing to add more interactivity
D) the designer check out e-commerce avatars for the website

Question

Quizplus · Accepted Answer

Adding live chat to the customer support operations (A) is a feasible and practical way to enhance interactivity in the client's website. Animated GIFs (B) and a Flash movie splash page (C) may only add unnecessary clutter and slow down the website's loading time. E-commerce avatars (D) may not necessarily improve interactivity as customers may prefer real-time human interaction.

Critical Thinking Questions Case 6-2 You Are Spending the Summer