Critical Thinking Questions Case 6-2 You Are Spending the Summer

Critical Thinking Questions Case 6-2 You are spending the summer as an intern at a prominent web design firm. Today, you are assigned to assist a designer with changes to a major B2C e-commerce client's website. Your first task is to double-check a new web-based customer service request form. During your review, you notice a problem and point out to the web designer that _______.

A) the text boxes are large enough to hold the approximate number of characters for a typical response
B) color is used to highlight and segment information
C) a reset button should be included so that the user can clear the form quickly and reenter the information if necessary
D) text responses are limited to characters or numbers