Part of managing stress is setting attainable goals and not taking on too many commitments at one time.
Correct Answer:
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Q2: A form of procrastination is
A) not wanting
Q3: Taking a team approach to customer service
Q4: Negative office chatter does not typically affect
Q5: Teamwork creates a synergy, which means that
Q6: CSRs who manage stress effectively make time
Q8: If one of your main sources of
Q9: Relaxation causes pyschological changes but typically has
Q10: Effective stress management means finding the right
Q11: Using an electronic device such as a
Q12: Time management consists of identifying activities that
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