It is appropriate to apologize to the other party,even if the negotiator is not responsible for the wrong,in order to create a climate that is conducive to problem solving.
Correct Answer:
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Q1: Changing the nature of the "game" is
Q2: Responding in kind when the other part
Q3: An effective way to attempt to break
Q5: "My story is right and your story
Q6: Negotiators can most effectively minimize the possibility
Q7: Even though sharing blame is most productive,when
Q8: During a negotiation is possible to say
Q9: Which of the following is the best
Q10: Appreciative moves include:
A)Appreciating the other party's situation
Q11: "What happened," "feelings" and "identity" are all
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