The process of picking sold items from an inventory, packaging the items, and shipping them to the customer is called ____.
A) order fulfillment
B) back office operations
C) drop ship
D) a virtual inventory

Question

Quizplus · Accepted Answer

Order fulfillment refers to the entire process of fulfilling a customer's order, from picking the items from inventory to packaging and shipping them. Back office operations refer to the administrative and support activities that occur within a business, such as HR, accounting, and IT. Drop ship refers to a fulfillment method where a supplier ships an item directly to a customer on behalf of a retailer. A virtual inventory is a system where the retailer does not physically stock items, but instead has access to a supplier's inventory.

The Process of Picking Sold Items from an Inventory, Packaging