Adding a(n) ____ page containing answers to commonly asked customer questions can help provide customer support before and after the sale.
A) RFQ
B) FAQ
C) STQ
D) CCQ

Question

Quizplus · Accepted Answer

The best choice is B (FAQ) because a Frequently Asked Questions page can provide answers to common customer questions, improving customer support before and after the sale. RFQ (A) stands for Request for Quote, which is a document used in procurement to request quotes from vendors. STQ (C) and CCQ (D) do not commonly stand for anything relevant to customer support.

Adding A(n) ____ Page Containing Answers to Commonly Asked Customer