Question 1

What is the first step to resolving conflict?

Accepted Answer

The first step to resolving conflict is establishing ground rules. This helps to ensure that everyone involved knows what is expected of them and how the conflict will be handled. Without ground rules, the conflict may escalate and become more difficult to resolve.

Question 2

Which of the following is a quality of the family unit?

Accepted Answer

Balance of power is a quality of the family unit as it ensures that no one member dominates or controls the decision-making process. It promotes equality, fairness, and healthy communication within the family. Group conflict, socioeconomic status, and insecurity are not qualities of the family unit but rather issues or challenges that families may face.

Question 3

If you are having a conflict and need to express your emotions, which of the following would be the best activity to do?

Accepted Answer

Writing in a journal can help you process your emotions and thoughts in a healthy way without causing harm to yourself or others. Drinking alcohol or taking out your anger on a friend can escalate the conflict and make the situation worse. Avoiding people may temporarily relieve stress, but it does not address the underlying issue.

Question 4

Why are more young women choosing to join gangs?

Accepted Answer

Many young women join gangs because they are seeking the sense of friendship and loyalty that they may not have found in their family or community. They may also be looking for a sense of belonging or protection. Money, boys, and separating themselves from their family are not the primary reasons for most young women to join gangs.

Question 5

Actively starting to work on resolving the conflict, where you begin to think "outside the box" and brainstorm possible solutions, refers to which stage in conflict resolution?

Accepted Answer

Generating creative options refers to brainstorming possible solutions, which is done in order to find a resolution to the conflict. This stage involves thinking "outside the box" and coming up with innovative ideas that could potentially satisfy both parties involved.

Question 6

The increase in gang violence can be attributed to which of the following?

Accepted Answer

Gang violence is often linked to individuals who lack self-esteem or a sense of belonging, which can be fulfilled by being a part of a gang. These individuals may turn to violence as a means of gaining respect and status within the gang. Parenting style, exposure to crime and violence, and positive reinforcement from adults may have indirect impacts on an individual's likelihood to join a gang, but lack of self-esteem is a more central contributing factor.

Question 7

What is one common source of conflict in work groups?

Accepted Answer

Psychological differences, such as personality clashes, communication styles, and differing work habits, are a common source of conflict in work groups. Friendships among co-workers can also lead to conflicts, but it is not as universal as psychological differences. Negotiations with other businesses and work meetings may cause disagreements, but they are more specific and situational sources of conflict.

Question 8

What is a struggle caused by incompatible or opposing interests, values, needs, or desires?

Accepted Answer

A struggle caused by incompatible or opposing interests, values, needs, or desires is known as a conflict. Violence is a possible outcome of conflict, but not its definition. Psychological differences may contribute to conflict, but they are not a defining feature. Negotiation is a potential resolution strategy for conflict, but not its definition.

Question 9

If you find that you are starting to get upset about something, what is one question you can ask yourself to prevent unnecessary conflict and/or avoid making a conflict worse?

Accepted Answer

The question "What have I been eating lately?" can help you determine if you are becoming agitated due to external factors like hunger or mood changes caused by certain types of food. This can help you identify the true source of your frustration and prevent unnecessary conflict or escalating the situation further. The other options are not relevant to addressing or preventing conflict.

Question 10

A gang is an example of what type of conflict?

Accepted Answer

A gang is a group that often causes conflict within a community, so it is an example of a community conflict.

Question 11

You made plans to go to dinner with your friend. However, your other friend just invited you to go to a movie on the same night. You feel torn as to which friend you should hang out with. This is an example of which type of conflict?

Accepted Answer

This scenario is an example of intrapersonal conflict because it involves a struggle within one individual (you) trying to make a decision between two competing desires or actions (dinner with one friend or a movie with another).

Question 12

You are having a disagreement with a co-worker about who should take care of a certain task. What type of conflict would this be?

Accepted Answer

The answer of You are having a disagreement with a...

Question 13

The Cuban Missile Crisis is an example of which type of conflict?

Accepted Answer

The Cuban Missile Crisis was an example of international conflict because it involved opposing interests between two sovereign states, the United States and the Soviet Union. It was a political and military standoff between the two superpowers that threatened to escalate into nuclear war.

Question 14

In terms of approaching conflict, presenting a request in a positive way and creating a situation in which both people will gain from the outcome is an example of which of the following?

Accepted Answer

Presenting a request in a positive way and creating a situation in which both people will gain from the outcome is an example of a win-win approach to conflict. This approach emphasizes collaboration, active listening, and a focus on mutual interests, rather than just asserting one's own needs or desires. By working together towards a common goal, individuals can arrive at a resolution that benefits both parties and strengthens the overall relationship.

Question 15

Which of the following is an example of a good conflict resolution skill?

Accepted Answer

Knowing how to manage your stress is an example of a good conflict resolution skill because conflicts can often be trigger points for stress. Being able to manage your stress can help you think more clearly and make better decisions when dealing with a conflict. The other options either avoid the conflict altogether (A), give up control of the situation (B), or prioritize your own interests over others (C), which are not effective conflict resolution strategies.

Question 16

You have a conflict with your roommate about who should take out the trash. You insist that your roommate take out the trash regardless of who took it out last time. This is an example of what type of conflict-resolution approach?

Accepted Answer

Insisting that your roommate take out the trash regardless of the previous arrangement is a win-lose approach where one party wants to win at the expense of the other party's interests. A better conflict resolution approach would be to discuss and come up with a mutually agreeable solution, such as taking turns taking out the trash or splitting up the responsibilities.

Question 17

You and a friend are planning on going to a movie but can't agree on which movie to go to. Eventually, you tell your friend that you want to go see an action movie and refuse to see anything else. Your friend responds by saying that she will not go to the movies with you. This is an example of which of the following?

Accepted Answer

This scenario is an example of a lose-lose situation because neither party achieves their desired outcome: you don't get to go to the movies with your friend, and your friend doesn't get to go to the movies with you.

Question 18

People who have different life views/ideologies that lead to a disagreement are said to have which of the following?

Accepted Answer

Conflicting values refer to having different beliefs and principles that can lead to disagreements. Relationships issues, tolerance, and poor social skills may contribute to or result from conflicting values, but they are not the primary cause.

Question 19

You witness someone intimidating and making fun of a stranger at a restaurant. This is an example of which of the following?

Accepted Answer

Intimidating and making fun of someone, especially a stranger, in a public place like a restaurant, is a form of bullying.

Question 20

Which of the following is true about bullying?

Accepted Answer

Research shows that bullying is less likely to continue when adults or peers intervene and actively work to prevent it. It is important to address bullying behavior early on in order to prevent it from becoming a regular occurrence. Other options are not correct as bullying is not a normal or acceptable part of life and anyone can exhibit bullying behavior regardless of their upbringing or background. Bullying can also occur in various settings, not just limited to schools.

Quiz 5: Resolving Conflict