Which of the following is NOT true about professional and effective communications?
A) A customer who needs immediate assistance should receive a reply within 24 hours.
B) Instant messaging should be short and to the point.
C) Ideally, the recipient should not have to scroll past one page to read an e-mail message.
D) Include one subject per e-mail message.

Question

Quizplus · Accepted Answer

A customer who needs immediate assistance should receive a reply as soon as possible, preferably within a few hours or less. 24 hours may be too long to keep a customer waiting for assistance.

Which of the Following Is NOT True About Professional and Effective