Question 1

A(n) ____ is an attempt to deceive an audience into believing that something false is real.

Accepted Answer

A hoax is a deliberate attempt to deceive people by creating a false story, rumor, or other deceptive means. It can be spread through various media, such as social media, email, or traditional press outlets. Hoaxes can cause harm by spreading false information that can lead to panic, confusion, or financial loss in some cases.

Question 2

A(n) ____ is an illicit business model where profits are based on the investor's ability to recruit other people.

Accepted Answer

This describes a pyramid scheme, where participants are encouraged to recruit others who will also invest, with profits going up the chain to those at the top. It is illegal in many countries. Phishing, hoax, and virus all describe different types of fraudulent or malicious activity online that are not necessarily based on recruitment.

Question 3

____________________ is used in blogs and other informational sites to simplify the search process.

Accepted Answer

The answer of ____________________ is used in blogs and other...

Question 4

Jin is preparing a report on electronic communication for his Intro to Computer class. Jin writes in his report that all of the following can cause e-mail delivery failure, EXCEPT: ____.

Accepted Answer

While a garbled message may be difficult to read, it typically does not cause an e-mail delivery failure. However, all of the other options listed can cause delivery failure. A mistyped e-mail address may result in the e-mail being sent to the wrong recipient or not being delivered at all. An attachment containing malware may be blocked by the recipient's e-mail server or antivirus software. If the recipient's mailbox is full, the e-mail will oftentimes be bounced back to the sender.

Question 5

E-mail ____________________ allows you to define rules to manage incoming e-mail.

Accepted Answer

The answer of E-mail ____________________ allows you to define rules...

Question 6

____________________ is also called junk e-mail, and may include unsolicited advertisements.

Accepted Answer

The answer of ____________________ is also called junk e-mail, and...

Question 7

Which of the following is NOT true about filtering e-mail?

Accepted Answer

Filtering e-mails has nothing to do with e-mail clients, which are the software applications used to manage e-mail. It is a separate function that can be performed by the e-mail client, but is not a defining characteristic of it.

Question 8

Which of the following is NOT true about sending e-mail?

Accepted Answer

It is not necessary to use Reply All when responding to a message that was also sent to other recipients. Use Reply All only if everyone needs to see your response. If your response is only relevant to the original sender, use Reply instead.

Question 9

____ messages appear to come from a legitimate source, and ask you to update or verify your personal information.

Accepted Answer

Phishing messages are designed to look like they come from a trusted source, such as a bank or social media platform, and ask for personal information such as passwords and credit card details. It is important to always be cautious of these types of messages and verify the authenticity of the source before providing any personal information.

Question 10

Jin is preparing a report on electronic communication for his Intro to Computer class. Jin writes in his report that ____ is the process of selecting paths in a network along which to send network traffic.

Accepted Answer

Routing is the process of selecting paths in a network along which to send network traffic. Directing, networking, and tagging are not accurate descriptions of this process.

Question 11

Which of the following is NOT true about computer security?

Accepted Answer

A firewall is a software that monitors and controls incoming and outgoing network traffic based on predetermined security rules, it does not protect from viruses directly. Antivirus software is used to protect against viruses.

Question 12

Which of the following is NOT true about professional and effective communications?

Accepted Answer

A customer who needs immediate assistance should receive a reply as soon as possible, preferably within a few hours or less. 24 hours may be too long to keep a customer waiting for assistance.

Question 13

____________________ e-mails are personal information scams.

Accepted Answer

The answer of ____________________ e-mails are personal information scams....

Question 14

____________________ uses a telecommunication system to serve groups, permitting the live exchange and sharing of information between two or more people.

Accepted Answer

The answer of ____________________ uses a telecommunication system to serve...

Question 15

Meredith is researching how to manage her e-mail messages to keep herself organized and protect her computer data. Meredith wants to send all messages from her soccer coach to a specific folder. She sets up a(n) ____.

Accepted Answer

A filter is a tool used to automatically sort messages based on certain criteria. In this case, Meredith wants to sort messages from her soccer coach to a specific folder, so setting up a filter would allow her to do so easily. Protocols are rules for communication between devices, routes are paths for data to travel, and firewalls are security measures to protect from unauthorized access.

Question 16

Which of the following is NOT a sign that an e-mail or chain letter contains a virus?

Accepted Answer

While all three options are common signs of suspicious emails or chain letters, only option C is not a sign of a virus. Encouraging the recipient to keep information confidential could be a sign of a scam, but it is not necessarily related to a virus. Options A and B are common tactics used by hackers to hide viruses or malware within an email or attachment.

Question 17

Which of the following is NOT true about e-mail options?

Accepted Answer

Most e-mail services have filters that prevent .exe files from being sent as attachments due to security concerns.

Question 18

Which of the following is NOT true about viruses?

Accepted Answer

While viruses can certainly cause damage to a computer's data, it is not always the case that they will cause major damage. The level of damage can vary depending on the type and severity of the virus, as well as the security measures in place on the affected computer. Also, viruses are not always written by hackers; they can be created by anyone with programming knowledge and malicious intentions.

Question 19

Which of the following is NOT true about spam?

Accepted Answer

Replying to a junk e-mail message or clicking on any links provided in it can confirm to the sender that your e-mail address is valid and active. This may result in even more spam being sent to you. It is best to simply delete the message without responding to it.

Question 20

Meredith is researching how to manage her e-mail messages to keep herself organized and protect her computer data. Meredith does all of the following to prevent threats to her computer, EXCEPT: ____.

Accepted Answer

Meredith does all of the following to prevent threats to her computer except "Make sure her e-mail program does not include a feature that encrypts messages so the messages cannot be scanned." This statement contradicts the purpose of email encryption, which is to protect sensitive data and prevent it from being scanned or intercepted by unauthorized third parties. Therefore, this option is not a suitable preventive measure for managing email messages and protecting computer data.

Quiz 27: Communications and Collaboration