An organisation's level of 'emotional awareness' can be enhanced by:

Question

Quizplus · Accepted Answer

Developing a culture that builds constructive responses to displays of both positive and negative emotion can enhance an organisation's level of emotional awareness. This means that employees are encouraged to express their emotions in a constructive manner, and managers are equipped with the skills to respond appropriately. It creates a safe space for employees to communicate, fosters empathy and understanding, and helps to build stronger relationships within the organisation. Rewarding staff who can keep their emotions to themselves or punishing negative employee emotions can lead to a culture of suppression and hostility, which is detrimental to emotional awareness. Similarly, managers who do not reveal their feelings to staff may create a culture of secrecy and mistrust, which can also undermine emotional awareness.

An Organisation's Level of 'Emotional Awareness' Can Be Enhanced By