Question 1

The ____ console reports the status of the currently attached computer hardware.
A) Performance
B) Disk Management
C) Device Manager
D) Shared Folders

Accepted Answer

The Device Manager is responsible for displaying hardware device information of the computer system. It allows users to view and control the hardware attached to the system, and also provides information about device drivers and resources used by the devices. The Performance console is for monitoring system performance, the Disk Management console is for managing disks and partitions, and the Shared Folders console is for managing shared resources on the network.

Question 2

System Information files use the extension ____ and store data in a compressed binary format.
A) .NFO
B) .REG
C) .EXE
D) .INF

Accepted Answer

System Information files use the extension .NFO and store data in a compressed binary format. .REG files are used for Windows registry data, .EXE files are executable program files, and .INF files are used for driver installation information.

Question 3

The ____ console is used to view the recent and current status of tasks that are started automatically.
A) Shared Folders
B) Device Manager
C) Task Scheduler
D) Event Viewer

Accepted Answer

The Task Scheduler console is used to view the recent and current status of tasks that are started automatically. The other options (Shared Folders, Device Manager, and Event Viewer) are not directly related to task status monitoring.

Question 4

The ____ utility is an MMC-based utility used to manage several key systems and operations for a computer.
A) Problem Reports and Solutions
B) Computer Management
C) System Information
D) Help and Support

Accepted Answer

The Computer Management utility is an MMC-based utility used to manage several key systems and operations for a computer. It includes various management tools such as Device Manager, Disk Management, Event Viewer, Local Users and Groups, and Services. The other options listed are separate utilities that serve specific purposes.

Question 5

In Windows 7, services directly communicate with the user.

Accepted Answer

Services in Windows 7 do not directly communicate with users. They run in the background and perform tasks without user interaction.

Question 6

When the computer is started, it can detect if the computer was not shut down properly the last time it was running. In this case, the ____ menu is displayed automatically.
A) Startup Recovery
B) Device Driver Rollback
C) Windows Recovery Environment
D) Advanced Boot Options

Accepted Answer

The Advanced Boot Options menu is displayed automatically if the computer detects that it was not shut down properly, allowing users to choose how to start Windows.

Question 7

Which of the following file formats can be used to save an event's log data?
A) .DOC
B) .PDF
C) .CSV
D) .INF

Accepted Answer

CSV (Comma Separated Values) is the best choice for saving event log data as it is a plain text format that can be easily opened in any spreadsheet program, and it also allows for easy sorting and filtering of the data. DOC and PDF are not suitable as they are proprietary formats used for document files rather than data logs. INF is a configuration file format used by Windows and is not suitable for saving logs.

Question 8

The ____ utility is an MMC console snap-in used to browse and manage the records of system events and messages stored in system event logs.
A) Event Viewer
B) Shared Folders
C) Device Manager
D) WMI Control

Accepted Answer

The Event Viewer utility is an MMC console snap-in used to browse and manage the records of system events and messages stored in system event logs. Shared Folders is used to manage shared resources on a computer, Device Manager is used to manage device drivers and hardware configurations, and WMI Control is used to configure and manage Windows Management Instrumentation settings.

Question 9

When data is lost, the only way to recover it may be from a backup copy.

Accepted Answer

When data is lost, the only way to recover it may be from a previously created backup copy. Without a backup copy, the lost data may be unrecoverable.

Question 10

The ____ console identifies what folders are shared on the current computer, who is connected to those shared folders, and what files in those shared folders are open.
A) Device Manager
B) Shared Folders
C) Disk Management
D) Event Viewer

Accepted Answer

The Shared Folders console provides information about shared folders on the local computer, including the users and groups that have access to those folders, and what files are currently open in those folders. The Device Manager is used to manage hardware devices installed on the computer, the Disk Management console is used to manage disks and volumes, and the Event Viewer is used to view information about system events and errors.

Question 11

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.
A) Help and Support
B) System Restore
C) Startup Repair
D) Complete PC Backup

Accepted Answer

System Restore is the feature which can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

Question 12

Windows 7 and some applications are designed to write status messages to the event logs automatically.

Accepted Answer

Windows 7 and some applications are designed to write status messages to the event logs automatically.

Question 13

The ____ console can be used to view real-time performance data or stored performance data from a log file.
A) Event Viewer
B) Device Manager
C) Shared Folders
D) Performance

Accepted Answer

The Performance console (perfmon.exe) provides a way to monitor system performance in real-time or from a log file. It can be used to view performance data for hardware components (such as CPU, memory, and disk), network activity, and system processes. The other options (Event Viewer, Device Manager, Shared Folders) do not provide the same level of real-time or historical performance data.

Question 14

Troubleshooting is a methodology that follows a fixed formula that guarantees success.

Accepted Answer

Troubleshooting is not a fixed formula that guarantees success. It is a problem-solving methodology that requires critical thinking, analysis, and experimentation to identify and resolve issues. Different issues may require different approaches, and not all issues may have a clear solution.

Question 15

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.
A) System Information utility
B) Action Center
C) Computer Management
D) Help and Support utility

Accepted Answer

The tool described in the question is the Action Center, which is built into the Windows operating system and provides a central location for identifying and addressing security issues, maintenance requirements, and errors. The System Information utility provides detailed information about a computer's hardware and software, the Computer Management tool provides access to system administration features such as disk management and event viewer, and the Help and Support utility provides access to Windows help resources.

Question 16

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.
A) .VHD
B) .XML
C) .INF
D) .CSV

Accepted Answer

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a .VHD file.

Question 17

The ____ console presents controls and reports the state of installed services that can be managed from this user interface.
A) Event Viewer
B) Disk Management
C) Device Manager
D) Services

Accepted Answer

The Services console is used to manage installed services and is designed to list and control services that are installed on the system. It presents controls and reports the state of installed services that can be managed from this user interface. The other options listed are not directly related to managing installed services.

Question 18

In Safe Mode, extra applications that usually start when Windows 7 is started are also executed.

Accepted Answer

In Safe Mode, only necessary drivers and services are started, and extra applications are not executed.

Question 19

The ____ tool scans the current state of the computer and reports its findings in a searchable tree format.
A) Computer Management
B) Problem Reports and Solutions
C) Help and Support
D) System Information

Accepted Answer

The System Information tool scans the current state of the computer and presents its findings in a searchable tree format. Computer Management is used for system administration tasks, Problem Reports and Solutions is used to view and solve known system problems, and Help and Support provides assistance for using Windows features.

Question 20

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.
A) Safe Mode
B) Network Mode
C) Troubleshoot Mode
D) Repair Environment

Accepted Answer

Safe Mode is the troubleshooting startup mode in Windows 7 that loads only the basic drivers and services necessary for the operating system to function. It is typically used when the regular startup mode fails, as it allows users to access the system in a "safe" state and troubleshoot any issues that may be preventing normal startup.

Quiz 12: Disaster Recovery and Troubleshooting

The ____ console reports the status of the currently attached computer hardware.

System Information files use the extension ____ and store data in a compressed binary format.

The ____ console is used to view the recent and current status of tasks that are started automatically.

The ____ utility is an MMC-based utility used to manage several key systems and operations for a computer.

In Windows 7, services directly communicate with the user.

When the computer is started, it can detect if the computer was not shut down properly the last time it was running. In this case, the ____ menu is displayed automatically.

Which of the following file formats can be used to save an event's log data?

The ____ utility is an MMC console snap-in used to browse and manage the records of system events and messages stored in system event logs.

When data is lost, the only way to recover it may be from a backup copy.

The ____ console identifies what folders are shared on the current computer, who is connected to those shared folders, and what files in those shared folders are open.

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

Windows 7 and some applications are designed to write status messages to the event logs automatically.

The ____ console can be used to view real-time performance data or stored performance data from a log file.

Troubleshooting is a methodology that follows a fixed formula that guarantees success.

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.

The ____ console presents controls and reports the state of installed services that can be managed from this user interface.

In Safe Mode, extra applications that usually start when Windows 7 is started are also executed.

The ____ tool scans the current state of the computer and reports its findings in a searchable tree format.

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.