Matching
Match each of the terms below with the appropriate statement.
Premises:
When a statement is vague, unclear, or could have more than one possible meaning, it is _______.
We often notice some details of a situation while completely missing other details. This tendency is known as _______.
An _______ is accepting of something as fact without any evidence or proof.
Poor _______ when speaking can make it difficult for a listener to understand your words.
An _______ means thinking that something will occur, sometimes causing the listener to "read into" a message something that the speaker did not intend.
One way to check that you understand a message is to _______, or restate the message in your own words.
_______ communication refers to the tone of voice, volume, and rate of speaking.
Nonverbal communication may include _______, or how a person stands, as well as changes in facial expression, body movements, and hand movements.
If you are unsure what someone means, ask for _______ rather than trying to guess.
An example of _______ in verbal and nonverbal messages is the crying patient who says, "I'm all right. I feel fine."
Responses:
Expectation
Enunciation
Paraverbal
Clarification
Stance
Assumptions
Selective observing
Ambiguous
Inconsistency
Paraphrase
Correct Answer:
Premises:
Responses:
When a statement is vague, unclear, or could have more than one possible meaning, it is _______.
We often notice some details of a situation while completely missing other details. This tendency is known as _______.
An _______ is accepting of something as fact without any evidence or proof.
Poor _______ when speaking can make it difficult for a listener to understand your words.
An _______ means thinking that something will occur, sometimes causing the listener to "read into" a message something that the speaker did not intend.
One way to check that you understand a message is to _______, or restate the message in your own words.
_______ communication refers to the tone of voice, volume, and rate of speaking.
Nonverbal communication may include _______, or how a person stands, as well as changes in facial expression, body movements, and hand movements.
If you are unsure what someone means, ask for _______ rather than trying to guess.
An example of _______ in verbal and nonverbal messages is the crying patient who says, "I'm all right. I feel fine."
Premises:
When a statement is vague, unclear, or could have more than one possible meaning, it is _______.
We often notice some details of a situation while completely missing other details. This tendency is known as _______.
An _______ is accepting of something as fact without any evidence or proof.
Poor _______ when speaking can make it difficult for a listener to understand your words.
An _______ means thinking that something will occur, sometimes causing the listener to "read into" a message something that the speaker did not intend.
One way to check that you understand a message is to _______, or restate the message in your own words.
_______ communication refers to the tone of voice, volume, and rate of speaking.
Nonverbal communication may include _______, or how a person stands, as well as changes in facial expression, body movements, and hand movements.
If you are unsure what someone means, ask for _______ rather than trying to guess.
An example of _______ in verbal and nonverbal messages is the crying patient who says, "I'm all right. I feel fine."
Responses:
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