To an organization, the ________ is the likelihood that an entity in the relationship will do something that benefits the organization.
A)principle of relationship
B)strength of a relationship
C)customer relations
D)customer lifetime value

Question

Quizplus · Accepted Answer

The strength of a relationship refers to the degree of connection, trust, and loyalty between two entities in a relationship. In the context of an organization, the strength of a relationship with a customer or supplier determines the likelihood that they will engage in activities that benefit the organization, such as making repeat purchases or providing referrals to new customers.

To an Organization, the ________ Is the Likelihood That an Entity