Which of the following is true about knowledge management (KM)?
A)KM restricts the free flow of ideas.
B)KM improves customer service by broadening the response time.
C)KM boosts revenues by getting products and services to market faster.
D)KM increases operational cost.

Question

Quizplus · Accepted Answer

Knowledge management (KM) helps organizations to manage information and knowledge resources effectively. By streamlining processes and making information readily accessible, KM can help organizations get products and services to market faster, which can boost revenues. KM does not restrict the free flow of ideas, and it is not designed to increase operational costs. While KM may improve customer service through better access to information, it is unlikely to broaden response time.

Which of the Following Is True About Knowledge Management (KM)