Empathy is always agreeing with everything the customer says.

Name: Empathy is always agreeing with everything the customer says.
Brand: Quizplus
Rating: 4.9 (36 reviews)

Question

Quizplus · Accepted Answer

Empathy is not about agreeing with everything the customer says, but rather it's about understanding and acknowledging their perspective and feelings. It involves active listening, showing concern, and offering support or solutions that address their needs. Sometimes, empathizing may require disagreeing respectfully or challenging their assumptions in a constructive way.

Empathy Is Always Agreeing with Everything the Customer Says