When asking questions of a patient, it is more effective to
A) ask yes or no questions
B) ask questions that only require a limited response
C) ask questions that encourage specific details related to information needed
D) both b and c
Correct Answer:
Verified
Q3: Before placing a person on hold, it
Q4: All of the following are considered "do's"
Q5: What is true regarding written instructions?
A) They
Q6: The most important nonverbal communication skill is
A)
Q7: The use of fax machines in pharmacy
A)
Q9: Most communication transmissions are
A) electronic
B) written
C) through
Q10: When giving feedback, it is important to
Q11: What is true regarding written messages?
A) Scraps
Q12: An open posture would include
A) arms folded
Q13: State boards of pharmacy require pharmacies to
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