Normative Expectations Are an External Source of Organizational Inertia That

Normative expectations are an external source of organizational inertia that involve the following

A) Shared identity, organizational culture, strong social ties, established expectations about roles
B) Long-term contracts with customers and suppliers, interlocking directorates, established customer base, long term obligations
C) Commitment to status quo, risk averseness, intolerance of ambiguity, bounded rationality
D) Collective rationality, industry recipes, cognitive inertia, societal expectations