Which unique characteristic of services is the variability of the inputs and outputs of services,which causes services to tend to be less standardized and less uniform than goods?
A) intangibility
B) inseparability
C) heterogeneity
D) perishability
E) flexibility

Question

Quizplus · Accepted Answer

Because services have greater heterogeneity,or variability of inputs and outputs,they tend to be less standardized.

Which Unique Characteristic of Services Is the Variability of the Inputs