Al Marak, a Member of the Frazier Health Plan, Has

Al Marak, a member of the Frazier Health Plan, has asked for a typical Level One appeal of a decision that Frazier made regarding Mr. Marak's coverage. One true statement about this Level One appeal is that:

A) Mr. Marak has the right to appeal to the next level if the Level One appeal upholds the original decision
B) It requires Frazier and Mr. Marak to submit to arbitration in order to resolve the dispute
C) It is considered to be an informal appeal
D) It will be handled by an independent review organization (IRO)